Ordering and FAQs
Browse and choose here, then personalise and buy on Etsy. Etsy handles payment, delivery and your messages with Fliss.
Three steps to your order
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Find your design here
Browse by occasion or type. Each product says whether it's a finished gift or a decal you apply yourself.
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Personalise on Etsy
The button takes you to the exact listing on Etsy, where you choose options, add your wording and see the current price and delivery estimate.
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Fliss makes it for you
Your order is made to order and sent through Etsy. Questions? Message Fliss from the listing or the shop.
Finished gifts and decals
Arrives ready to give. The item itself, such as a crate, jar or glass, comes already personalised.
You apply it to your own item. Only the vinyl decal or label is included, not the crate, jar or mirror in the photo.
Questions
Can I buy directly on this website?
No. This site helps you find the right design. Every “Personalise & buy on Etsy” button takes you to that exact listing on Etsy, where you choose your options, add your personalisation and pay.
Are the prices here up to date?
Prices on this site come from the Etsy shop and were last checked on the date shown beside them. “From” means the lowest option on that listing. Etsy always shows the current price and postage before you pay.
How long will delivery take?
Everything is made to order, and dispatch times vary through the year. Each Etsy listing shows the current dispatch time and an estimated delivery date for your address.
What does “Decal only” mean?
A decal is vinyl lettering or a design that you apply to your own item. Only the decal is included. Crates, jars, mirrors and other items in the photos show how it looks once applied.
What does “Finished gift” mean?
A finished gift arrives already personalised, such as a wooden crate, glass jar or mug with your wording applied. Check the listing for what is included, as books, sweets and props in photos are usually styling.
Can I have a different size, colour or font?
Often, yes. Many listings mention more fonts and colours than are shown. Message Fliss through Etsy before ordering and she’ll let you know what’s possible.
How do I contact Fliss?
Use the “Message” option on any Etsy listing or on the shop page. That keeps your conversation with your order on Etsy.
What about returns, cancellations and other policies?
The Etsy shop’s policies apply to every order. Please read them on Etsy so you see the current version.